Refunds and Returns

Last updated July 13, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS 

All returns must be postmarked within forty five (45) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS 

To return an item, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Social Skulls
Attn: Returns
11508 Satchel Dr.  
Austin, TX 78754

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.       

QUESTIONS 

If you have any questions concerning our return policy, please contact us at:

(956) 622-0590 
kisha@socialskulls.com